Contact Information

ETM professional control GmbH

Address

Marktstraße 3

A-7000 Eisenstadt

Austria

E-Mail

✉: info@etm.at

Sales

☎: +43-2682-741-0

Fax: +43-2682-741-52555

✉: sales@etm.at

Licensing

☎: +43-2682-741-0

Fax: +43-2682-741-52555

✉: license@etm.at

Support

Support

An experienced team of application engineers, trainers and consultants supports our customers in an active partnership. Our customers profit from a comprehensive service.

From product introduction to specific industry packages to engineering of pilot plants, WinCC OA specialists are available with valuable product know-how. In addition we provide extensive training services: from introductory courses for WinCC OA beginners to project-specific workshops for project engineers and decision-makers to special training for driver programming and API integration.

You can submit your enquiries easily online, by means of a support request around the clock, i.e. 24 hours a day, 365 days a year.

Your request will be received by Siemens Support, then further processing of your enquiry will be carried out by the ETM specialists, as previously, during Austrian office hours, Monday to Friday 9 am to 5 pm.

More information about the Online Support Request:

https://support.industry.siemens.com/

Access to the online support request:

https://support.industry.siemens.com/cs/my/src

Further information:

https://www.winccoa.com/support.html

Web Addresses

Website Content
https://www.winccoa.com For download of versions and patches, offers a user forum, FAQ's and more information about our company and product.
https://www.winccoa.com/downloads/category/safety-security.html Here you can find security relevant documents such as the SIMATIC WinCC Open Architecture Security Guideline and security concept.
https://siemens.com/wincc-open-architecture SIMATIC WinCC Open Architecture - The SCADA system without limits: More information about WinCC OA.
https://mall.industry.siemens.com/mall/en/WW/Catalog/Products/10208315?tree=CatalogTreeSiemens Industry Mall Industry Mall - SIMATIC WinCC Open Architecture: Order packages and information.
https://support.industry.siemens.com/cs/products?mfn=ps&pnid=14914Siemens Industry Online Support Siemens Industry Online Support - SIOS: Receive product updates of SIMATIC WinCC Open Architecture
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