Requirements and installation

Requirements

  • The Communication Center can be used for all desktop operating systems supported by WinCC OA.
  • A license for the Communication Center has to be available. The licensing takes place via the amount of the configured active alarms in active branches of business. If the possible amount of alarms is exceeded when configuring, you have 7 days to get a new license. Otherwise the Communication Center is stopped and cannot be started anymore).
  • The Communication Center can be used in single as well as in redundant mode. In the redundant mode note that the active computer is responsible for the forwarding of alarms. If you, however, send a confirmation unintended to the passive computer, you will receive two confirmations since the confirmation is forwarded from the passive computer to the active.
  • The Communication Center establishes a connection to all systems of a distributed system. This means, if a data point of a system should be monitored and this also exists on the second system, then both are counted and also used.
  • Following additional hardware components (depending on what device type is used) are required for the use of the Communication Center:

SMS (GSM)

- A modem. Which modems are supported, see chapter Requirements and installation).

Due to missing drivers the USB interface of the modem can be used for Windows only. For Linux only the serial interface can be used.

Email

- SMTP Server

Note:

This functionality uses the function sendMail(). To use this function on RedHat, the packages perl-Net-SSLeay.x86_64 and perl-IO-Socket-SSL.noarch have to be installed.

Installation

Complete the following steps in order to install the Communication Center on you computer:

  1. Include the "CommCenter_<Version>" as a sub project into your project (For more information on how to include a sub project see chapter Change project properties).

  2. Add a WCCOActrl manager with the script ccController.ctlto the manager list of the console with a manager number according to the settings in theconfig.levelof theCommCenter_<Version> sub project (the manager number should be the number three). If you want to send an SMS via GSM modem, another WCCOActrl manager with the script sms.ctlis required.

Note:

If the error message "WCCOActrl (3), 2005.04.28 09:41:01.037, SYS, SEVERE, 54, Unexpected state, -22000, 22000: PROTOCOL ERROR :3301 - Protocol error layer 1" should be shown after starting the "ccController.ctl", it means that the receiver does not use the required protocol.

  1. Start WinCC OA and open the overview panel of the Communication Center to configure it (see also Overview panel of the Communication Center).